Privacy Policy
Brayne AI · last updated 18 September 2026
This policy covers the information we collect when you contact us, submit a form on this site, or submit a form in one of our advertisements on Facebook or Instagram.
Who we are
Brayne AI, 13164730 Canada Inc., of 38 King St W, Omemee, Ontario, K0L 2W0, Canada. We are the data controller for the information described here. Contact us at info@brayneai.io.
What we collect
When you submit one of our lead forms, on this site or on Facebook or Instagram, we receive:
- Your name
- Your business name
- Your phone number
- Your email address
- Your answers to the questions on the form, such as the size of your customer database and how calls to your business are answered outside working hours
If you submit a form inside Facebook or Instagram, Meta passes that information to us. Some fields may be pre-filled by Meta from your profile. Meta's own handling of your data is governed by their privacy policy, not this one.
Why we collect it
- To contact you about the enquiry you submitted, by phone, text or email
- To prepare the assessment or information you asked for
- To answer questions and provide quotes for our services
We contact you quickly, often within minutes. That is the service you are asking about when you submit the form.
Automated contact
We use automated systems to make initial contact by phone, text message and email. A person is involved in the conversation that follows. You can ask us to stop contacting you at any time by replying STOP to a message, or by emailing info@brayneai.io.
Who we share it with
We do not sell your information. We share it only with the service providers that operate our business systems, including our customer relationship platform, telephony and messaging providers, and email provider. They may only process your information to provide those services to us.
How long we keep it
We keep enquiry records for 24 months after our last contact with you, unless you ask us to delete them sooner.
Your choices
You can ask us to give you a copy of the information we hold about you, correct it, delete it, or stop contacting you. Email info@brayneai.io and we will action it.
Depending on where you live you may have additional rights under local law, and the right to complain to your data protection regulator.
Changes
If we change this policy we will update the date at the top of this page.